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• Returns or exchanges are only accepted when contacted 3 days from order's delivery date(the date the item shows it was delivered on the tracking information).
• The Item must be unworn, unwashed and with all tags attached.
• Returns will be refunded in the original form of payment
• The buyer will be responsible for the return shipping cost for both returns and exchange.
• shipping fees are not refundable. 
• please email us at sophia_couture@yahoo.com. If you contact us about a return or exchange outside the 3 days time period, we will not be able to process the return or exchange. 

Dry Clean only